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Theresa S. - Lebanon, CT
"...Very professional and informative and quick to respond."
Michelle R. - Danielson, CT
"...Professional, courteous, well-spoken, communicative and thorough! Thank you!"
Phyllis F. - Willimantic, CT
Water damage happens far more frequently than most people realize. It also has the potential to cause significant damage to a property unless treated properly and quickly. Fortunately, we at ServiceMaster by Mason were born with a sleep dysfunction that allows us to provide emergency services 24 hours a day, 7 days a week, 365 days a year. This comes in handy because water damages typically do not wait for regular business hours.
Our expert technicians and state-of-the-art equipment will work together to save you time, money and many items in your home. We can also give you peace of mind knowing that you will not have any ancillary issues such as mold.
Things you should not do during a water damage...
- Do not use an ordinary household vacuum to remove water
- Do not use electrical appliances while on wet carpet or wet floors
- Do not go into rooms with standing water if the electricity is still on
- Do not lift tacked down carpet without professional help. Lifting the carpet incorrectly could promote shrinkage
Things you should do during a water damage...
- If the outside temperature is above 60 degrees, use dehumidifiers if available
- Use fans to circulate the air and assist drying
- Remove as much water as possible by mopping and blotting
- Wipe furniture dry
- Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod
- Prop up wet furniture cushions for even drying and place small wood blocks or aluminum foil under furniture legs
- Remove wet area rugs or other floor coverings
- Open furniture drawers, closet doors, and luggage to enhance drying
- Move photos, paintings, and art objects to a safe, dry location
- Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature
- Remove damp books from shelves and spread out to dry
- If damage occurs during a cool season, leave heat on; if in summer, use an air conditioner if available
Call ServiceMaster by Mason quickly and we will take care of all of these things for you. Our industrial dehumidifiers, turbofans and professional training will result in outstanding results in a short period of time.
"...Thank you for your promptness and professionalism in handling my leaking water heater problem last week. I couldn't believe that after my call you [were] at my house with equipment within the hour. Now, that is service! Phil Mason arrived a half hour later to look over the situation and discuss remediation. I would highly recommend your company to anyone who is having a water emergency! Thanks again!"
Leila Chaucer - Matunuck, RI